Terms of service.

Last Updated: September 8, 2025

Welcome to Sanctum Inner Wellness. By accessing our website (sanctum.works), booking a consultation, or receiving our services, you agree to be bound by the following terms and conditions.

1. Our Services & Therapeutic Relationship Sanctum Inner Wellness provides advanced therapeutic bodywork. Our work is strictly professional, therapeutic, and non-sexual in nature. A healthy therapeutic relationship is built on mutual respect, and we reserve the right to refuse or terminate a session or a client relationship at any time for any reason.

2. The Onboarding Process Our practice is by invitation only. The journey for all new clients begins with a complimentary virtual consultation. This is a mandatory step to ensure our work is a good fit and to collaboratively design a therapeutic plan. Following a successful consultation, clients will be invited to our private client portal ("The Inner Sanctum") where they can book their first hands-on session.

3. Client Responsibilities Before your first hands-on session, you are required to complete our Client Intake & Consultation Agreement form. You confirm that the health information you provide is accurate and complete to the best of your knowledge. For your continued safety, you agree to inform your practitioner of any changes to your health history at the start of each subsequent session.

4. The Sanctum Commitment Policy (Appointments & Rescheduling) Your appointment time is reserved exclusively for you.

  • Securing Your Appointment: A valid credit card is required to be kept on file to secure all appointments.

  • Rescheduling: If you need to reschedule, we ask for a minimum of 24 hours' notice. Reschedules made with adequate notice are always complimentary. An appointment may be rescheduled a maximum of two times.

  • No-Shows & Late Reschedules: A "Late Reschedule" is any change made with less than 24 hours' notice. Both Late Reschedules and No-Shows will be charged the full price of the scheduled service to the card on file.

5. Bodywork Series (Packages) & Gift Cards

  • Packages: Our Bodywork Series packages are sold as a specific number of Massage Hours. These hours are tracked in your client account and can be redeemed for any session type. All package sales are final and non-refundable.

  • Referral Rewards: Referral rewards are issued as digital Gift Cards. These cards hold a cash value and can be applied to any service. They are not redeemable for cash.

6. Intellectual Property All content on this website, including text, graphics, logos, and the content of our "Routines" library, is the property of Sanctum Inner Wellness and is protected by copyright laws.

7. Governing Law These terms shall be governed by the laws of the State of Texas.

8. Contact Us For any questions regarding these terms, please contact us directly.