Privacy Policy

Last Updated: September 8, 2025

Sanctum Inner Wellness ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal and health information when you use our website (sanctum.works) and our therapeutic services.

Information We Collect

We may collect the following types of information:

Personal Data: Information you provide when booking or inquiring, such as your name, email address, and phone number.

Health Data: Sensitive health information you provide through our confidential intake forms, consultation prep forms, and session-by-session notes. This includes your health history, treatment goals, and practitioner's notes (Protected Health Information or PHI).

Technical Data: Our website, hosted by Squarespace, may collect anonymous data such as your IP address, browser type, and usage details through cookies to improve user experience.

How We Use Your Information

Your information is used for the following purposes:

To schedule and manage your appointments.

To design and provide safe, effective, and personalized therapeutic bodywork sessions.

To process payments and manage your account.

To communicate with you about your appointments, our services, and your treatment plan.

To comply with legal and regulatory requirements for client record-keeping as mandated by the Texas Department of Licensing and Regulation (TDLR).

Data Security & Our Commitment to Confidentiality

Your trust and confidentiality are the cornerstones of our practice. We have implemented the following measures to protect your sensitive information:

HIPAA-Compliant Software: Our scheduling, client records, and note-taking are managed through Squarespace's Acuity Scheduling platform on a premium, HIPAA-enabled plan.

Business Associate Agreement (BAA): We maintain a signed BAA with our software provider, which is a legal contract that obligates them to uphold the stringent security and privacy standards of HIPAA to protect your health information.

Access Control: All client records are stored in a secure, password-protected environment, accessible only to your licensed practitioner. We will never share your personal or health information with any third party without your explicit, written consent, unless required by law.

Your Rights

You have the right to access and review the information we maintain in your client file. Please contact us directly to make such a request.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us via the form on our website or at sanctumenclave@gmail.com.